Quality
Our Commitment to Quality
For more than 60 years Swagelok Southeast Texas has demonstrated our commitment to customers through the quality of our products and services. Our certification by the International Organization for Standardization validates this commitment. In order to qualify for ISO certification, an organization must demonstrate its ability to consistently provide products that meet customer requirements, as well as applicable statutory and regulatory requirements. In addition, certification shows that the company aims to improve customer satisfaction through implementation and continual improvement of their processes. Swagelok Southeast Texas has been ISO certified since 1994. We are currently certified for ISO 9001:2015.
Click below to view our current certification:
We Go One Step Further
In addition to ISO certification, Swagelok Southeast Texas has also received Swagelok Quality System certification. The Swagelok Quality System makes it far easier and faster to introduce new products and services, and to establish new initiatives and processes. In short, with Swagelok SQS, we are in a better position to anticipate your changing needs and deliver high-quality products and services, time and time again. With Swagelok SQS, an independent, third-party registrar, BSi Management System, evaluates the implementation of the SQS system in our sales and service center and then recommends certification by Swagelok Company.
Click below to see our SQS document:
Our Quality Policy
At Swagelok Southeast Texas, our Quality Policy summarizes the pillars of our commitment for business excellence:
•Creating customer confidence by providing the required product(s), service(s), and communication, to meet their application needs.
•Identifying, mitigating, and/or eliminating potential risk(s).
•Complying with laws, regulations, standards, and internal business requirements.
•Supporting and encouraging a culture of quality mindset, to ensure we deliver products and services on time and with zero issues, through an effective quality management system.
•Continuing to grow our knowledge, product and services through our relentless pursuit of continuous improvement and effective communication with all stakeholders.
Contact us to learn more about the quality systems we have in place to better serve you.